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  2. Orders

Orders

Ordering Information

How do I create a customer account?
Can I order as a guest?
Is there a minimum and maximum order value?
Is a printed invoice included in my delivery?
Is your website secure?

Payment

Which payment methods do you offer?
How do I select or change my payment method?
My credit card/debit card payment failed – what should I do?
My PayPal payment failed – what should I do?
I've received a payment reminder even though I've paid for my order

Order Status

Will I receive an order confirmation?
How will I know when my order has been dispatched?
How can I track my order?

Changes & Cancellation

Can I make changes to my order or delivery address?
Can I cancel my order?
Can I combine several orders?