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Data & Usage

What are cookies and why do I need them?

Cookies are tiny text files which are stored on your computer. They help us to keep track of any products you have added to your shopping basket. They also ...

I am getting an error message on your website – what should I do?

Error messages can occur for a variety of reasons.    If you are getting an error on our website, you can try the following steps: Reload the page or re...

Free zooplus App for Android

Why not download the zooplus app?    You can quickly and conveniently order everything you need for your pet.     Highlights of the zooplus app:  Acce...

Free zooplus App for iOS

Why not download the zooplus app?    You can quickly and conveniently order everything you need for your pet.     Highlights of the zooplus app:  Acce...

I am getting an error in the app

Please make sure you have the latest version of the zooplus app installed. You can also try reinstalling the app.  If these actions do not resolve the e...