My zooplus

What are the advantages of a "my zooplus" customer account?

There are many benefits, here are some of them:   Track your current order  Update your personal data such as delivery address, password etc.  Re-order ...

How do I create a "my zooplus" customer account?

Creating a "my zooplus" customer account is quick, easy, and completely free!  You can register in two ways: Click on the "My zooplus&q...

How can I change or reset my password?

To change your password, please log in to your "my zooplus" customer account and go to the Manage Account section – Personal information, where yo...

How do I change my email address?

You can easily update the email address linked to your account with our secure authentication process. Here’s how: Log in to your customer account.  G...

Where do I find my personal details and how can I change them?

To make changes to your personal information please log in to your "my zooplus" customer account and go to the Manage Account section. You will fi...

Where are my invoices?

You will find an overview of your previous orders and invoice PDFs in the Orders section of your "my zooplus" customer account.    Your invoice ...

I am moving to a different country. Can I continue buying from zooplus?

You can find zooplus online shops throughout Europe, in almost all European languages. So, if you are moving to a different country, you can still purchase ...

How do I delete my customer account?

If you are a registered customer, please submit the following OneTrust form to request account deletion.    If you are a guest customer or veterinarian, p...