My zooplus

What are the advantages of a "my zooplus" customer account?

There are many benefits, here are some of them:   Track your current order  Update your personal data such as delivery address, password etc.  Re-order ...

How do I create a "my zooplus" customer account?

You will be asked if you want to register during the checkout process. It's quick and easy to set up a "my zooplus" customer account and regi...

How can I change or reset my password?

To change your password, please log in to your "my zooplus" customer account and go to the Manage Account section – Personal information, where yo...

How do I change my email address?

To change your email address, please log in to your "my zooplus" customer account and go to the Manage Account section – Personal information, whe...

Where do I find my personal details and how can I change them?

To make changes to your personal information please log in to your "my zooplus" customer account and go to the Manage Account section. You will fi...

Where are my invoices?

You will find an overview of your previous orders and invoice PDFs in the Orders section of your "my zooplus" customer account.    Your invoice ...

I am moving to a different country. Can I continue buying from zooplus?

You can find zooplus online shops throughout Europe, in almost all European languages. So, if you are moving to a different country, you can still purchase ...

How do I delete my customer account?

Please contact our Customer Service team if wish to delete your account.   You will find more information regarding your data subject rights in our Privac...