If a coupon code does not work on the first try:

• Copy and paste the code to avoid errors 
• If entering the code manually, check that the numbers / letters of the coupon code have been entered in the correct format 
• Delete any blank spaces 
• Check that the coupon has not expired or has a minimum order value 

Please note: 

• If the basket total is below the voucher value, the remaining amount expires 
• Only one coupon code can be redeemed per order

Please contact our Customer Care team for further assistance. We will need to know the exact code you are using.